Velmora Technologies — Privacy Policy

Velmora Technologies (“Velmora”, “we”, “our”, “us”) is committed to protecting the privacy of individuals who use our websites, mobile applications, software products, and related services (“Services”).

This Privacy Policy explains how we collect, use, store, share, and safeguard your information across all products developed and published by Velmora Technologies, including but not limited to the WinZar app.

By accessing or using any Velmora Services, you consent to the practices outlined in this Privacy Policy.

1. Definitions

• Personal Data: Information that can identify you directly or indirectly (e.g., name, email, phone number, device identifiers).
• Non-Personal Data: Aggregated or anonymized data that does not identify an individual.
• Processing: Any operation performed on data including collection, use, storage, or deletion.
• Controller: Velmora Technologies.
• Processor: Third parties processing data on our behalf.

2. Information We Collect

a. Personal Information

• Full name
• Email address
• Mobile number
• Username or profile details
• Device identifiers (Android ID, IP address, device model)
• Account activity and interactions

b. Non-Personal Information

• Demographic data (where applicable)
• Usage analytics and interaction logs
• Performance and diagnostic data
• Survey, offer, or game responses (e.g., WinZar)

c. Information from Third Parties

We may receive limited data from ad networks, offerwalls, monetization partners, analytics platforms, and SDK integrations to verify actions, improve services, and prevent fraud.

3. Legal Basis for Processing

• Your consent
• Contractual necessity
• Legitimate business interests
• Legal and regulatory compliance

4. How We Use Your Information

• To provide, maintain, and improve our services
• To personalize user experience
• To track reward-related actions (e.g., WinZar)
• To send important updates and notifications
• To prevent fraud and enhance security
• For analytics, research, and compliance

5. User Verification & KYC

Certain redemptions or benefits may require identity verification (KYC) to ensure security and fraud prevention.

6. Sharing & Disclosure of Data

We do not sell or rent personal data. Information may be shared with trusted partners such as reward partners, analytics services, advertising networks, and cloud service providers under strict confidentiality agreements.

7. International Data Transfers

Your data may be processed outside your country. Where required, we apply GDPR-standard safeguards.

8. Data Retention

Data is retained only as long as necessary for legal, operational, and security purposes. Deleted accounts are purged unless retention is required by law.

9. Data Security

• Encryption (in transit & at rest)
• Secure servers and cloud infrastructure
• Access control and monitoring
• Fraud detection systems

10. Data Breach Notification

In case of a data breach, we will notify affected users and authorities as required by law.

11. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Request account deletion
• File a complaint with authorities

Email: contact@velmoratechnologies.com

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

13. Third-Party Links

We are not responsible for external websites or platforms. Users should not make payments on third-party links at their own risk.

14. Force Majeure

We are not liable for disruptions caused by events beyond our control.

15. Dispute Resolution

Disputes shall first be resolved through arbitration as per applicable Indian laws.

16. Updates to This Policy

Updates will be published on https://velmoratechnologies.com. Continued usage implies acceptance.